Frequently asked questions

1. How can the nursery help me with nursery fees?

Sunflowers will accept childcare vouchers from many providers, please speak to the nursery manager if you have any questions


2. Does the nursery take part in the Nursery Education Grant?

Yes, the nursery manager will identify all eligible children through the register and will apply for the grant on your behalf; however, you may be required to complete a form for the local authority which will be given to you by the nursery manager.


3. When can I expect a fee increase?

Under normal operating circumstances if a fee increase is to take place this will be annually in September. If the operating costs of the nursery dramatically increase during any given year we may have to have a further increase. Likewise if the nursery does not increase the fees in September but later on during that school year operating costs dictate a rise this will take place. You will be informed at least one month in advance of any increase.


4. Who supplies personal care items?

Parents are required to supply nappies and wipes when appropriate trainer pants. Staff are happy to work with parents in deciding an individual regime for toilet training which may involve supplying extra clothes.


5. Does my child need any specific uniform?

Children will need to have a pump style bag containing a change of clothes, gloves and a wooly hat for the winter and a sunhat and sun cream for the summer.  Children will also need wellies and slippers and suitable outdoor clothing when at nursery.


6. Do you take children out for trips?

Sometimes children may go on trips to the park, venues that relate to any topic work, shops or other places that the children have expressed or shown an interest in. When your child first starts nursery you will be given a ‘welcome’ handbook which has permission forms to be signed and returned at the back. Other, less regular trips or visits will be treated individually but we will never take your child off site without seeking some form of permission. 


7. How can I find out what my child has been doing on any particular day?

Your child’s key person will be available to feedback information on your child’s day; in the event of them not being available you can ask the room leader of other nominated person to share feedback with you.


 8. How do you prepare my child for school?

We expose children to a wide variety of experiences and activities which encourage them to make decisions and become independent learners. We expose them to mathematical concepts such as big and small, shapes, full and empty etc. as well as numbers. All of this they learn through playing with sand, water and construction materials, using paint, glue and scissors and during outdoor activities.

We encourage children to read by looking at books, listening and telling stories, identifying words and signs in the environment, discussing pictures and looking and copying patterns.

By making marks on paper and in sand with paint etc. we encourage participation in experiences and activities that develop the big and small muscles in the hand and wrist which will eventually help them to write. Children have name cards to learn to identify their name and at a later stage to use to copy onto their ‘work’. The key person working with your child will help to identify their learning and development needs and to plan activities and experiences which will assist them in the transition to school.


10. My child has an allergy, how do you ensure that the do not become exposed?

You will be asked to indicate any allergies that your child suffers from prior to your child attending nursery. We will need to know the allergen, the symptoms if they are inadvertently exposed and the treatment required. This information should include any allergies related to food. A profile of your child’s allergies will be held in both the room that they attend and in the main kitchen. All staff working with your child will be made aware of the allergy with new staff and staff co-opted from another area being informed as soon as they start work within your child’s room. Severe allergies that require the administration of an EpiPen will automatically be covered by a specific risk assessment and care plan.